The staff's assistance and helpfulness, well-organized tours with fair prices, convenient location, clean and neat dorms, comfortable bedding, rooftop area.

Not one thing.

It was My first experience sa backpacker and I had great time!!!! People inside were sooo nice! The rooms are clean and save and the boss is very friendly! In addiction they ara very helpfull to book your trips arround Vietnam and Hanoi area!

Internet on the rooftop was shit but it was the only negative point! In My room internet was perfect as the quality and high hygenic of the dormitorio

The staff were incredibly friendly and helpful, assisting me with my trip plans and even organizing tours at affordable prices. The rooms were kept spotlessly clean, with a nice bathroom and attention to detail. I especially loved the complimentary breakfast with a generous portion of fresh fruits.

Everything was just fine.

First of all, the value for money at this hotel is fantastic. Considering the reasonable prices, the hotel provides great attention to detail. The rooms are kept very clean, including the nice bathrooms. The staff members are friendly and provide excellent service. The hotel is conveniently located in the center of Old Quarter, making it easy to explore the area. Plus, the breakfast is delicious, with a generous portion of fruits included.

No improvement necessary, everything was great.

The location is unbeatable! Right in the heart of the old streets, there are many delicious food places within walking distance. The free beer and breakfast are a great perk. The staff is very friendly and helpful, they offer recommendations and are always ready to assist. it's easily accessible from the main highway and public buses.

The towels and bedding could use some refreshing, they were quite worn out and stained. the building seems old and has a damp smell, probably due to the humid weather of the region.

We just had an amazing stay at a homestay in Vietnam. The location couldn't be better – it's located in the heart of the bustling old quarters, just a stone's throw from the railway at the end of Hang Ma Street and the huge night market. The room was spacious with a comfortable bed and a clean bathroom. The staff provides excellent service; they were friendly and helpful with recommendations. Breakfast was simple but satisfying, and the wifi worked well.

One minor issue was the lack of an elevator, which made it hard for those traveling by car to access the top floors with luggage.

I had a memorable experience at this hotel located in the heart of Old Quater. The hotel facilities, including the rooftop terrace, exceeded my expectations. The staff, particularly Kenny and Jenny, were incredibly accommodating and organized tours for us. The location was also convenient as it was only 5 minutes from the lake.

Couldn't fault my stay in this city.

I had a great stay at this hotel in the center of Old Quarter. The location was perfect, just a short walk from the party scene. The staff were incredibly friendly and professional, providing me with helpful recommendations for local food. The rooms were well-kept and clean, and I particularly enjoyed the nice bathroom and the included breakfast with a big portion of fruits.

Everything was just fine.

Good location, comfortable beds, helpful staff.

Limited space in the rooms, noisy surroundings.